At Styledevofficial.com we believe keeping our customers happy...always. we provide hassle free returns. If any product that you simply receive doesn't meet your expectations do write to us at support(at the rate) Styledevofficial (dot)com and we’ll surely assist you.
- PRODUCT RECEIVED IN DAMAGED CONDITION OR WRONG ITEM:
- If the outer packing is broken or tampered with, we advice the customer to see the quality/quantity of the merchandise against the invoice, before accepting the package from the courier agency.
- In case of any discrepancy, please leave an appropriate remark at the time of receipt.
- In case the merchandise is broken or with a producing defect or a wrong product has been sent, kindly contact us at support(at the rate) Styledevofficial (dot)com.
- Kindly retain all packaging materials and product/s until a group of instructions from us regarding an equivalent is received.
- In case of the other complaints regarding the delivered package, email us at support(at the rate) Styledevofficial (dot)com within 24 hours of receiving the merchandise.
- Do not return any product(s) before receiving a comfirmation email from Styledevofficial for an equivalent. Just in case you would like to return a product, write to us at support(at the rate) Styledevofficial (dot)com within 24 hours of receiving the merchandise. Once we verify the damage or manufacturing defect, our customer care team will email you with details on the way to return said product.
- All shipping costs of returning the defective products to Styledevofficial, over and above such amount paid by customer towards shipping charges while receiving an equivalent from Styledevofficial are to be borne by the customer entirely.
- All defective products are to be returned to Styledevofficial in its original condition, original packaging, with the invoice and sealed carefully. Please attach your return label on order product issued to you by the customer care team at the time of return confirmation.
- Safe receipt of defective product by Styledevofficial is sole the responsibility of the customer.
- Styledevofficial shall examine the products returned by the customer for such defects/variations as complained by the customer, and ensure remedial steps are taken immediately.
- In case it's found on examination of product/invoice/order receipt that the error has occurred thanks to customer, then Styledevofficial shall make the required modifications/alternations at the value of the customer.
Styledevofficial will refund the paid amount as long as the order at delivery is broken, faulty or if the order is wronging.
No refund are going to be given by Styledevofficial if the order has been delivered with the colour and size as a selected by the customer while placing order.
In the event of the error having occurred on the part of Styledev, the merchandise is often replaced or the quantity are often refunded either through store credit or on to customer’s mastercard.
- PARTIAL REFUNDS:
In the case of multiple products being ordered, if for any reason whatsoever, Styledevofficial in unable to deliver a particular product/s, the customer shall be allowed to pick an alternate product. However, just in case the customer doesn, 't wish to pick any alternate product/s, Styledevofficial will either provide store credit to be used for future purchases or refund the quantity for that specific product.
Customer can cancel the order within 24 hours of placing the order. No cancellations are going to be entertained after 24 hours.
A maximum of 4 business days are required by us to initiate the refund once a cancellation request is received. You'll be notified regularly of the refund status.
- CREDIT ISSUES:
The credits against the customer's mastercard account normally take three (3) business days to be processed. After which, the corresponding bank may take up to 2 (2) business days from the date of processing to point out the said credits within the customer's account.
- PRODUCT DISCLAIMER:
The details of the products or product specifications (weight, color, handwork details, size, etc.) as mentioned on Styledevofficial are only approximate values. Because products on Styledevofficial are designer made, hand woven and intricately crafted and sourced from various parts of India, there could also be variations in color and embellishment of the particular product against that as shown on the website. This is often thanks to the character of cloth dyes, weather at the time of dying and differences in display outputs thanks to lighting, photography, color settings and capabilities of computer monitors.
- Apparel consisting of embellishments like beads and sequences usually has the tendency to return off. Even with perfect handling; case and packaging. This can't be completely avoided.
- In case you're unsatisfied with the merchandise received from Styledevofficial, you'll contact the customer care team at support(at the rate) Styledevofficial (dot)com together with your complaints/ feedback.